Reference

Terms & Conditions for Your dubibet Account

dubibet Terms & Conditions explain how your account, wallet activity and lobby access work before you open the account.

Account rulesWallet conditionsData and cookiesLocal-law access
dubibet Terms & Conditions for Your dubibet Account
HELP WITH TERMS

When Account Access Stalls

A clear contact path matters when a Terms & Conditions question blocks your next account step.

Account wording Ask us to explain a clause about account creation, phone verification or sign-in access. Share the email or phone detail attached to your account so we can direct the answer to the right record.
Wallet status For DANA, OVO, GoPay or QRIS questions, send the receipt reference and payment date through the account contact route. We use those details to check the relevant wallet record under the stated conditions.
Policy changes If a revised clause affects your account or access, contact us from the sign-in page and identify the wording you want clarified. We will explain the applicable step where local law permits.
ACCOUNT RECORDS

How dubibet Handles Account Records

The Terms & Conditions describe what information we use to operate an account and respond to policy requests.

Data purpose

We use account details to create access, apply phone verification and connect your requests with the correct account. The Terms & Conditions describe the purposes that support account administration and policy handling.

Cookie controls

Cookies can help preserve sign-in continuity and show the applicable policy wording on your device. Your browser settings control cookie storage, although changing them may affect account access steps.

Sign-in security

Keep your password and phone verification details private. If you notice an unfamiliar sign-in or account change, use the support route promptly so we can check the account record.

Payment records

A DANA, QRIS, OVO or GoPay receipt reference helps us connect a wallet query with the correct account event. Do not send a password or full security code with that reference.

Retention requests

You can ask how long a particular account or transaction record is retained under the Terms & Conditions. Send the request from your account contact route with enough detail to locate it.

Policy corrections

If your personal detail or policy-related record appears incorrect, tell us which field needs attention. We can explain the correction path and any account check required where local law permits.

Terms & Conditions Questions

These answers address the clauses Indonesian account holders ask about before opening an account or continuing to use the lobby. They are practical starting points, not a replacement for the full Terms & Conditions. If your situation involves a specific wallet reference, sign-in event or local access question, send the details through our account support route.

You can open the Terms & Conditions from the policy link on the dubibet site and from the account access flow. Read the current wording before completing phone verification, then contact support if a clause about wallets, data or access needs clarification.

Yes. The policy covers account-linked activity involving DANA, QRIS, OVO, GoPay, bank transfer and virtual account. Keep the payment reference and account details consistent, because we may use them to check a wallet event under the stated conditions.

Access and eligibility depend on local law. This means a title, account function or transaction path can vary by Indonesian region or circumstance. Where local law permits, we apply the published conditions and explain any account check through support.

Incorrect phone details can prevent the account step from completing or cause a security check. Use the support route shown on the sign-in page, identify the account detail that needs correction and follow the verification instruction under the Terms & Conditions.

Cookies may help keep your sign-in path and policy display consistent between pages. Your browser controls whether cookies are stored, but disabling them can interrupt account access. The Terms & Conditions explain their use, while support can address a specific cookie question.

Yes, send a correction request through the account contact route and identify the record or field concerned. We may ask for account and phone verification details before making a change, so the request follows the Terms & Conditions and protects your access.

We post revised Terms & Conditions through the site or account access flow and identify the effective wording there. Check the policy before continuing, especially after a wallet or access change. Continuing after notice means acceptance where local law permits.